Never Split the Difference: Negotiating as if Your Life Depended on It

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Random House, May 19, 2016 - Business & Economics - 288 pages
10 Reviews
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THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

'Riveting' Adam Grant
'Stupendous' The Week
'Brilliant' Guardian
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After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
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PRAISE FOR NEVER SPLIT THE DIFFERENCE

'My pick for book of the year.' Forbes

'Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?' Daily Mail

'Filled with insights that apply to everyday negotiations.' Business Insider

'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.

'A business book you won't be able to put down.' Fortune

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LibraryThing Review

User Review  - rivkat - LibraryThing

BATNA/Getting to Yes, Voss argues, downplays the crucial importance of emotion and leads to “wimp wins,” where you get your bottom line but not the best deal you could have gotten. The idea of ... Read full review

LibraryThing Review

User Review  - bookworm12 - LibraryThing

A few things stuck with me from this one, but the tone of the author was exhausting and condescending. Get them to say “that’s right” by explaining what you think they are saying. Don't respond with a ... Read full review

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About the author (2016)

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.

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